SpringHill Suites by Marriott Winston-Salem Hanes Mall

Super friendly staff, cleanliness, location and breakfast.

I thought the staff was exceptional. The only problem I had was having to go to the desk three times and there was not anyone at the counter. I think a bell, or some type of device to alert staff someone is at the counter needed. Did have a little difficulty with the television as far as how to get to your own account such as on Amazon prime. Loved the design of the rooms.. Could have used more towels.

Breakfast was good- just don't get there too late since food does run out. Also, the seating is a bit tight if you get there during the rush. The location is excellent. The room was comfortable and the hotel was quiet.

Staff was friendly. Beds were comfortable. Location was close to where we needed to be the next morning.

the property looks nice, outside and inside. The hot breakfast was great plenty of options and taste good. The pool was clean and semi warm but loaded with so much chlorine, did not like that. The hotel room was spacious and clean. Loved every bit of my stay!